Food Connex Streamlines Fax and Email Communications in the Cloud with Esker
Sydney, Australia — November 15, 2017 — Esker, a worldwide leader in document process automation solutions, and pioneer in cloud computing, today announced its expanded collaboration with Food Connex, a food-management solution developed, programmed and supported by Integrated Management Solutions. The company will update its existing Esker fax server solution with Esker Cloud Fax Services.
Food Connex customers operate in the food and beverage industry, where fax remains a prevalent method of communication. Previously, this required Food Connex to manage traditional servers and fax modems, which became expensive and time consuming when adding new modems to servers. Even customer support was becoming a challenge, a cornerstone of the business that Food Connex was not willing to let fall to the wayside. As a software company and long-time Esker customer, the company desired a flexible on-demand solution with no hardware or maintenance requirements.
“Being able to rapidly bring products to market is extremely important, which is why moving to a cloud-based solution was critical to us,” Paul Hernandez-Cuebas, president of Integrated Management Solutions, explained. “As the only food application in the cloud, the integration of fax and email gives us a leg up.”
Cloud faxing with Esker
With Esker Cloud Fax Services, Food Connex has effectively transformed fax and email processes by removing hardware and manual tasks. These advancements allow Food Connex to take advantage of pay-per-use pricing, real-time status notification, and 24/7 server availability. Since implementation, the company has experienced many benefits, including:
- Unlimited capacity
- Faxing directly from desktop systems
- Minimal operating costs
- Moving focus back to customer support
- Ensured business continuity
- Reduced carbon footprint with digital workflows
- Enhanced document clarity
- Integrated fax and email capabilities
About Integrated Management Solutions
Headquartered in suburban Philadelphia, Integrated Management Solutions provides “No-Nonsense,” yet innovative, food software solutions and support services to processors and distributors of all sizes and shapes. Its solution offerings include Food Connex, a food management solution. The Food Connex team has accumulated over 75 years of management experience in the food distribution industry and more than 25 years in software development. Located all over the United States, Food Connex customers range from full-line distributors to distributors and processors who specialise in all types of meat, poultry, seafood, produce, dairy, grocery and specialty items.
About Esker
Esker is a worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact.
Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin, and ANZ headquarters in Sydney (since 1997). Over 1,800 companies in Australia and New Zealand rely on Esker solutions to run their businesses. For more information, visit http://www.esker.com.au follow us at twitter.com/EskerANZ and read our blog on http://blog.esker.com.au/