Accounts Receivable (AR) Automation Software

A global solution to optimise the invoice-to-cash process

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Rethink receivables

Esker’s Accounts Receivable software suite is ideal for AR leaders wanting to accelerate cash collection and revenue recognition. Powered by Esker Synergy AI, our cutting-edge AR automation software can be easily scaled to optimise and connect each step of the invoice-to-cash (I2C) process — improving overall efficiency, visibility and collaboration. The result is not only reduced DSO, but an enhanced experience for every user.

  • Credit Management

    Secure your revenue through an optimised credit approval and risk monitoring process designed for ultimate security and simplicity with our AR automation software.

  • Invoice Delivery

    Automate the delivery of invoices according to customer preferences and in 100% compliance with regulations in over 60 countries using our AR automation software.

  • Payment

    Get paid faster thanks to online payment options across the globe and other payment facilities from a secured customer portal, a powerful feature of our Accounts Receivable software.

  • Cash Application

    Allocate your customers’ incoming payments faster and more accurately with AI-powered remittance management and auto-matching. Benefit from the sophisticated capabilities of our Accounts Receivable software.

  • Claims & Deductions

    Resolve customer disputes quicker and keep short payments under control with AI data capture and electronic workflow capabilities, thanks to Esker's AR automation software.

  • Collections Management

    Collect cash from your customers easily and more efficiently by prioritising tasks based on AI-driven predictions and risk analysis, a key strength of our AR automation software.

Raising the bar on AR outcomes

From DSO reduction and operational savings to higher talent retention and faster invoice processing speeds, Esker’s Accounts Receivable software solution suite is used by companies all over the world to elevate their AR outcomes.

  • ~72M

    invoices processed annually

  • €107B+

    transactions annually

  • Up to 10 days

    reduction in DSO

Artificial intelligence

Enhance every action & interaction impacting cash collection

At Esker, we think the best AI is that which benefits everyone. That’s why Esker Synergy acts behind the scenes to empower every user while improving the end-to-end CX. Whether it’s facilitating decisions via intelligent suggestions, quickly routing and extracting data from all your AR documents, or providing you with an accurate forecast of incoming cash, Esker Synergy enhances the automation of your I2C process with our Accounts Receivable payment software, so you can achieve your end goal — faster cash collection.

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Analyst accolades

See what the experts say

As a global cloud offering designed to optimise the invoice-to-cash process, Esker’s Accounts Receivable software solution suite has been recognised by multiple leading analyst firms over the years. Most recently, these include:

Esker named a Leader in the 2023 Gartner® Magic Quadrant™ for Integrated Invoice-to-Cash Applications and a Strong Performer in 2023 Gartner® ‘Voice of the Customer’: Integrated Invoice-to-Cash Applications

Esker listed as a Digital World Class provider in the Customer-to-Cash Receivables Hackett Excelleration Matrix™️

Esker Listed in the Forrester Accounts Receivable Invoice Automation Landscape, Q1 2023


Make collections a truly
collaborative team effort

Getting paid in a timely manner requires a collective effort and the right technology in place to minimise tensions between people and departments. Regardless of your organisation's configurations, solutions within Esker's AR automation suite natively integrate with each other and offer collaborative tools that facilitate the interactions between team members within the I2C process and outside the AR department, as well as improving the visibility into customers’ receivables situation:

Centralised information & real-time data

Data is instantaneously available in the AR automation software solution suite (promise-to-pay, online payment, allocated payment, invoice delivery status, etc.).

Customer Management

A 360-degree view on customers situation:

  • Credit KPIs: Credit limit, risk exposure, risk category, etc.
  • Business situation: Blocked & undelivered orders, invoices, pending claims, etc.
  • Documents: Purchase orders, invoices, remittances, credit applications, contracts, etc.

Unlimited user access

All solutions are based on unlimited user access so anyone involved in the I2C process can access data anytime and get the visibility they need.

Internal conversations

Start a conversation with one or several co-workers from any process (credit review, allocation form, claim approval, etc.) to clarify a situation.

External conversations

Interact quickly with the customer to clarify an allocation or request a claim, supporting document or payment.

Task & dispute management

Create and assign tasks from disputed invoices to accelerate the dispute resolution process.

Cross-solutions business scenario

Easily address the most common business scenario to accelerate resolution (creating a claim from a short payment, requesting a collection call to release a block order, etc.).

Automated approval workflows

Create workflows rules to secure your decisions and automate the approval process when necessary (credit reviews, deductions validation, etc), as per your credit policy.

Esker Connectivity Suite

Integrates with any ERP or business application.

Connections to customers & AP portals

Esker supports 100+ connections with the most common AP portals (Coupa, Ariba, etc.) as well as customer portals to post invoices and retrieve AR information.

Customer portal

Esker’s AR solution suite is equipped with a customer and payment portal to facilitate customer relationships. Your customers can retrieve their invoices, and account statements with full autonomy and even pay online in 40+ countries worldwide.

Facilitating collaboration between Sales and Finance teams is crucial. That’s why Esker has equipped our AR solution suite with tools to make it much easier:

Mobile app

Esker AnywhereTM allows salespeople to request a credit check or review their customer situation at a glance anytime, anywhere so that they can make the right decision for the business.

API integration with Salesforce

By sharing collection notes instantaneously with the sales team’s main tool, you ensure your team is up-to-date with the customers’ receivables situations and the latest collections activity and notes, resulting in better business decisions and customer relationships.

Elevate your decision making
with data-driven insights

In a constantly changing world, AR is no exception — AR leaders need accurate and relevant data to monitor performance, adjust strategies and goals, and make the best possible business decisions.

Esker’s AR automation software solution suite is equipped with customisable dashboards and KPIs so you can keep an eye on key metrics (DSO, DDO, CEI, collections forecast, disputes, root-cause analysis, etc.) and adjust decisions accordingly. You can even build your own reports and share the “cash culture” throughout the organisation.

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See what our customers say on Gartner Peer Insights

Frequently Asked Questions About Our Accounts Receivable Software

We’ve compiled answers to some of the most commonly asked questions about Esker’s Accounts Receivable automation software. Have a question you can’t find the answer to? Reach out by clicking the “Get in Touch” button below.

Do I have to automate my entire AR process?

Only if you want it to! The beauty of our Accounts Receivable automation software is in its flexibility. Our à la carte solution model allows users to choose if they automate one, some or all of the areas within their credit-to-cash process — from credit management and invoice delivery to collections, payment and even the cash application process.

What advantages will I see with an Accounts Receivable software solution?

Businesses using AR automation software should expect to see a more productive staff (thanks to fewer manual, admin-heavy tasks), optimised working capital (due to reduced costs, faster payments and secured revenue), enhanced visibility (via dashboards that provide detail metrics into AR performances, customer credit and more) and, last but not least, an improved customer experience that can ultimately lead to more business opportunities.

Does our AR automation software integrate with all ERPs?

Yes! To date, Esker has over 70 unique ERP or home-grown solutions. Esker’s AR automation software integrates with any ERP system or business application. Once the customer invoice is validated in the ERP, it’s quickly and securely transmitted to Esker to be processed. Customer information, payment status and open AR files can also be synchronised.

Our company is global — can an AR solution handle that?

Absolutely, it can. Automated Accounts Receivable software is designed for global organisations thanks to support of multi-languages, multi-sites, multi-currencies, worldwide payment coverage and global compliance. What’s more, the cloud-based nature of the solution enables different teams to collaborate more effectively while giving executives the visibility they need at every level of the organisation.

What is Accounts Receivable automation?

Accounts Receivable automation, or AR automation, is a process facilitated by software where the tasks involved in managing customer payments and outstanding invoices are automated. The implementation of Accounts Receivable software can significantly streamline AR tasks, improving operational efficiency and reducing manual intervention.

What are some key features to look for in Accounts Receivable software?

When evaluating Accounts Receivable software, key features to look for include automated invoice delivery, AI-driven credit management, efficient cash application, comprehensive collections management, and robust claims and deductions handling. The AR automation software should also provide data-driven insights, dashboards, and reporting tools for improved decision-making.

How can Accounts Receivable software help with cash flow management?

Accounts Receivable software aids in cash flow management by accelerating the invoice-to-cash process. This is achieved through automated and timely invoicing, efficient payment collection, and reduced Days Sales Outstanding (DSO). By optimising the AR process, the Accounts Receivable software ensures a steady cash inflow, thereby improving cash flow management.

You’re in good company. Explore some of the other companies and AP leaders that have benefited from automating their processes with Esker.
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