The ‘Magic’ in the Gartner® Magic Quadrant™: The Future of Accounts Payable Needs More Than Just Technology

When it comes to accounts payable (AP) automation, the real magic isn’t found in flashy dashboards or lofty promises—it’s in the quiet confidence of a system that just works. In the rush to digitize invoice processing, many organizations pin their hopes on cutting-edge tools. But true transformation? It comes from the seamless harmony of people, process, and technology.

That’s the secret behind Esker's recognition as a standout performer in the 2025 Gartner® Magic Quadrant™ for Accounts Payable Invoice Automation. It’s not just about what the platform does—it's about what it empowers businesses to achieve.

Curious how thoughtful automation can translate into measurable impact? Let’s pull back the curtain and dive into three real-world stories that prove just how powerful well-executed AP automation can be.

Are Media: Transforming Accounts Payable into a High-Value, High Visibility Operation

Driven by touchless processing, electronic workflow management and reporting capabilities, Esker’s solution not only transformed how Are Media’s AP team run their day-to-day operations but has also provided the much-needed visibility into invoice statuses, DPO and other financial metrics.

Key Results:

• Reduced processing of both PO and non-PO invoices by 50%
• Increased visibility & control
• Improved reporting capabilities
• Improved DPO from 20 to 10 days
• Reduced response time for vendor queries by 30%

 “I continue to receive a lot of positive feedback. Our invoice approval times have significantly improved since implementing Esker — from five minutes to less than 20 seconds.” — Melissa Xuereb Finance Systems Manager, Are Media

Taylors Wines: Embracing Automation for Accounts Payable

Taylors Wines transforms its accounts payable process with Esker, uncorking efficiency, employee well-being and supplier satisfaction.

Key Results:

• Reduced month-end close off from 10 to 6 days
• Enhanced decision making
• Freed up staff time to focus on data analytics & reporting
• Enhanced employee health & well-being
• Improved supplier relationships

"The implementation of Esker has had a positive impact on our organisational ecosystem, enhancing efficiency and transparency in relationships. Timely payments to the suppliers have been instrumental in building trust, ensuring continuity, and upholding a positive brand image. Collectively, these factors have been instrumental in contributing to the long-term success of our organisation." — Hamza Jinwala Finance Manager at Taylors Wines

Ego Pharmaceuticals: Eradicating Invoicing Bottlenecks with Smart Workflows

Reducing invoice processing time with Esker’s Accounts Payable solution improves both the supplier and employee experience for Ego Pharmaceuticals

Key Results:

• Improved efficiency with centralised invoices
• Increased visibility over approval processes
• Reduced internal enquiries to the AP team significantly
• Eliminated risk of lost invoices
• Saved 70,000 printed pages each year
• Accelerated end-of-month processing time by 20%

“We estimate that we have saved about 70,000 sheets of paper being printed in just one year purely from switching over to Esker.” —  My-Duyen Nguyen Finance Services Manager, Ego Pharmaceuticals

For more customer stories, read the blog The ‘Magic’ in the Gartner® Magic Quadrant™: Why Technology Alone Won’t Win the Future of Accounts Payable