The Hackett Group® Recognises Esker as Digital World Class® Provider in Customer-to-Cash Receivables Creation Software

Sydney, Australia. — March 19, 2024 — Esker, a global cloud platform and leader in AI-driven process automation solutions for Finance, Procurement and Customer Service functions, announced today that it has been recognised as a leading software provider in The Hackett Group’s new Digital World Class Matrix™ for Customer-to-Cash (C2C) Receivables.

Esker was named a Digital World Class Provider in Order Management solutions and Customer Billing/EIPP solutions, providing customers with top-performing AI technologies that produce increased business value and operational excellence with high customer satisfaction. The company was also recognised as a Challenger in the market for its Credit Management solution, as it continues to build value through its Customer Service and Accounts Receivable solution suites. While no single software provider achieved Digital World Class status in all three areas, Esker demonstrated excellence in two out of three categories. Esker was also among the few software providers recognised as Digital World Class in a separate 2023 Digital World Class Matrix, which ranked nine prominent C2C receivables management software providers.

Read the full press release here.